Privacy Policy

Last updated: December 9, 2024

1. Information We Collect

We collect information to provide and improve our Service:

Account Information

  • Email address and name when you create an account
  • Billing information when you subscribe to a paid plan

Usage Data

  • Datasets you upload for chart generation
  • Queries you make to our AI system
  • Charts and visualizations you create

Analytics

  • Page views and feature usage
  • Device information and browser type
  • IP address (anonymized)

2. How We Use Your Data

We use your information to:

  • Provide AI-powered chart generation and data analysis
  • Process your payments and manage subscriptions
  • Send important service updates and communications
  • Improve our algorithms and user experience
  • Respond to your support requests

3. Data Processing & AI

When you upload data to Bargenic:

  • Your data is processed by our AI models to generate charts
  • Data is encrypted in transit and at rest
  • We do not use your data to train general AI models
  • Your data is automatically deleted 30 days after you remove it

4. Data Security

We implement industry-standard security measures including encryption (TLS 1.3), secure cloud infrastructure, regular security audits, and access controls. While no system is 100% secure, we take reasonable precautions to protect your data.

5. Data Sharing

We do not sell your data. We may share information with:

  • Service providers who help operate our platform (payment processors, cloud hosting)
  • Legal authorities when required by law
  • Successors in the event of a merger or acquisition

6. Your Rights

You have the right to:

  • Access — Request a copy of your data
  • Delete — Request deletion of your data
  • Export — Download your data in a portable format
  • Correct — Update inaccurate information
  • Opt-out — Unsubscribe from marketing emails

To exercise these rights, contact us at support@bargenic.com.

7. Cookies & Tracking

We use cookies for:

  • Essential cookies — Required for the Service to function
  • Analytics cookies — Help us understand how you use the Service
  • Preference cookies — Remember your settings (e.g., dark mode)

You can manage cookie preferences in your browser settings.

8. Children's Privacy

Bargenic is not intended for users under 16 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when the policy was last revised.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at support@bargenic.com.